{"id":11289,"date":"2026-06-18T16:03:19","date_gmt":"2026-06-18T09:03:19","guid":{"rendered":"https:\/\/worldexport.com.vn\/?page_id=11289"},"modified":"2026-06-18T16:03:19","modified_gmt":"2026-06-18T09:03:19","slug":"warranty-claim-policy-commitment-to-product-quality","status":"publish","type":"page","link":"https:\/\/worldexport.com.vn\/jp\/warranty-claim-policy-commitment-to-product-quality\/","title":{"rendered":"\u4fdd\u8a3c\u304a\u3088\u3073\u30af\u30ec\u30fc\u30e0\u30dd\u30ea\u30b7\u30fc \u2013 \u88fd\u54c1\u54c1\u8cea\u3078\u306e\u53d6\u308a\u7d44\u307f"},"content":{"rendered":"<p>\u30ef\u30fc\u30eb\u30c9\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u793e\u306f\u3001\u58f2\u8cb7\u5951\u7d04\u3067\u5408\u610f\u3055\u308c\u305f\u4ed5\u69d8\u3001\u54c1\u8cea\u8981\u4ef6\u3001\u304a\u3088\u3073\u5546\u53d6\u5f15\u6761\u4ef6\u306b\u9069\u5408\u3059\u308b\u88fd\u54c1\u3092\u4f9b\u7d66\u3059\u308b\u3053\u3068\u3092\u7d04\u675f\u3057\u307e\u3059\u3002.<\/p>\n<p>\u54c1\u8cea\u306b\u95a2\u3059\u308b\u61f8\u5ff5\u304c\u751f\u3058\u305f\u5834\u5408\u306f\u3001\u516c\u6b63\u304b\u3064\u900f\u660e\u6027\u306e\u3042\u308b\u65b9\u6cd5\u3067\u3001\u8fc5\u901f\u306b\u8abf\u67fb\u304a\u3088\u3073\u89e3\u6c7a\u306b\u52aa\u3081\u307e\u3059\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Scope_of_Claims\"><\/span>\u8acb\u6c42\u306e\u7bc4\u56f2<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u7d0d\u54c1\u3055\u308c\u305f\u5546\u54c1\u304c\u5951\u7d04\u4ed5\u69d8\u66f8\u307e\u305f\u306f\u51fa\u8377\u66f8\u985e\u3068\u8457\u3057\u304f\u7570\u306a\u308b\u3068\u8003\u3048\u3089\u308c\u308b\u5834\u5408\u3001\u9867\u5ba2\u306f\u30af\u30ec\u30fc\u30e0\u3092\u63d0\u51fa\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>\n<p>\u8acb\u6c42\u306b\u306f\u3001\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n<ul>\n<li>\u904e\u5270\u306a\u6c34\u5206\u542b\u6709\u91cf<\/li>\n<li>\u88fd\u54c1\u306e\u6c5a\u67d3<\/li>\n<li>\u68b1\u5305\u306b\u640d\u50b7\u3042\u308a<\/li>\n<li>\u6570\u91cf\u306b\u5927\u304d\u306a\u5dee\u7570\u304c\u3042\u308b<\/li>\n<li>\u5408\u610f\u3055\u308c\u305f\u4ed5\u69d8\u3068\u8457\u3057\u304f\u7570\u306a\u308b\u54c1\u8cea\u30d1\u30e9\u30e1\u30fc\u30bf<\/li>\n<li>\u88fd\u54c1\u306e\u4f7f\u7528\u6027\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u7269\u7406\u7684\u306a\u640d\u50b7<\/li>\n<\/ul>\n<p>\u3059\u3079\u3066\u306e\u8acb\u6c42\u306f\u5be9\u67fb\u304a\u3088\u3073\u691c\u8a3c\u306e\u5bfe\u8c61\u3068\u306a\u308a\u307e\u3059\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Claim_Notification_Procedure\"><\/span>\u8acb\u6c42\u901a\u77e5\u624b\u7d9a\u304d<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u8fc5\u901f\u306a\u8abf\u67fb\u3092\u5186\u6ed1\u306b\u9032\u3081\u308b\u305f\u3081\u3001\u304a\u5ba2\u69d8\u306b\u306f\u8ca8\u7269\u5230\u7740\u304a\u3088\u3073\u691c\u67fb\u5f8c\u3001\u3067\u304d\u308b\u3060\u3051\u65e9\u304f\u30ef\u30fc\u30eb\u30c9\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306b\u3054\u9023\u7d61\u3044\u305f\u3060\u304f\u3088\u3046\u304a\u9858\u3044\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002.<\/p>\n<p>\u8acb\u6c42\u66f8\u985e\u306b\u306f\u4ee5\u4e0b\u3092\u542b\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u554f\u984c\u306e\u8aac\u660e<\/li>\n<li>\u5f71\u97ff\u3092\u53d7\u3051\u305f\u8ca8\u7269\u306e\u5199\u771f\u307e\u305f\u306f\u30d3\u30c7\u30aa<\/li>\n<li>\u95a2\u9023\u3059\u308b\u51fa\u8377\u60c5\u5831<\/li>\n<li>\u72ec\u7acb\u691c\u67fb\u5831\u544a\u66f8\uff08\u5165\u624b\u53ef\u80fd\u306a\u5834\u5408\uff09<\/li>\n<li>\u4e3b\u5f35\u3055\u308c\u305f\u76f8\u9055\u70b9\u3092\u8a3c\u660e\u3059\u308b\u88cf\u4ed8\u3051\u8cc7\u6599<\/li>\n<\/ul>\n<p>\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u901a\u77e5\u306f\u3001\u6b63\u78ba\u306a\u8a55\u4fa1\u3068\u89e3\u6c7a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Investigation_Process\"><\/span>\u8abf\u67fb\u30d7\u30ed\u30bb\u30b9<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u8acb\u6c42\u3092\u53d7\u9818\u5f8c\u3001\u30ef\u30fc\u30eb\u30c9\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306f\u3001\u4ee5\u4e0b\u306e\u3082\u306e\u3092\u542b\u3080\u3059\u3079\u3066\u306e\u95a2\u9023\u66f8\u985e\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u51fa\u8377\u524d\u691c\u67fb\u8a18\u9332<\/li>\n<li>\u54c1\u8cea\u7ba1\u7406\u30ec\u30dd\u30fc\u30c8<\/li>\n<li>\u30ec\u30b3\u30fc\u30c9\u3092\u30ed\u30fc\u30c9\u4e2d<\/li>\n<li>\u8239\u7a4d\u66f8\u985e<\/li>\n<li>\u9867\u5ba2\u63d0\u4f9b\u306e\u8a3c\u62e0<\/li>\n<\/ul>\n<p>\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u4e21\u5f53\u4e8b\u8005\u306f\u3001\u8ca8\u7269\u306e\u72b6\u614b\u3092\u78ba\u8a8d\u3057\u3001\u554f\u984c\u306e\u539f\u56e0\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u72ec\u7acb\u3057\u305f\u691c\u67fb\u6a5f\u95a2\u3092\u4efb\u547d\u3059\u308b\u3053\u3068\u306b\u5408\u610f\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Moisture-Related_Considerations\"><\/span>\u6e7f\u6c17\u306b\u95a2\u3059\u308b\u8003\u616e\u4e8b\u9805<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30d0\u30a4\u30aa\u30de\u30b9\u88fd\u54c1\u306f\u81ea\u7136\u74b0\u5883\u6761\u4ef6\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u305f\u3081\u3001\u6c34\u5206\u542b\u6709\u91cf\u306f\u6d77\u4e0a\u8f38\u9001\u3001\u4fdd\u7ba1\u3001\u53d6\u308a\u6271\u3044\u3001\u307e\u305f\u306f\u8377\u63da\u3052\u4e2d\u306b\u767a\u751f\u3059\u308b\u8981\u56e0\u306b\u3088\u3063\u3066\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n<p>\u6c34\u5206\u5909\u52d5\u306b\u95a2\u3059\u308b\u30af\u30ec\u30fc\u30e0\u306f\u3001\u5951\u7d04\u4ed5\u69d8\u3001\u691c\u67fb\u8a18\u9332\u3001\u8f38\u9001\u72b6\u6cc1\u3001\u304a\u3088\u3073\u4e21\u5f53\u4e8b\u8005\u304b\u3089\u63d0\u4f9b\u3055\u308c\u305f\u88cf\u4ed8\u3051\u3068\u306a\u308b\u8a3c\u62e0\u306b\u57fa\u3065\u3044\u3066\u8a55\u4fa1\u3055\u308c\u307e\u3059\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Resolution_of_Claims\"><\/span>\u8acb\u6c42\u306e\u89e3\u6c7a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30ef\u30fc\u30eb\u30c9\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306f\u3001\u691c\u8a3c\u6e08\u307f\u306e\u3059\u3079\u3066\u306e\u30af\u30ec\u30fc\u30e0\u306b\u5bfe\u3057\u3001\u516c\u6b63\u304b\u3064\u5c02\u9580\u7684\u3001\u305d\u3057\u3066\u5546\u696d\u7684\u306b\u5408\u7406\u7684\u306a\u65b9\u6cd5\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3092\u7d04\u675f\u3057\u307e\u3059\u3002.<\/p>\n<p>\u8abf\u67fb\u624b\u7d9a\u304d\u304c\u5b8c\u4e86\u3057\u305f\u5f8c\u3001\u4e21\u5f53\u4e8b\u8005\u306f\u8abf\u67fb\u7d50\u679c\u306b\u3064\u3044\u3066\u5354\u8b70\u3057\u3001\u88cf\u4ed8\u3051\u3068\u306a\u308b\u8a3c\u62e0\u3001\u5951\u7d04\u4e0a\u306e\u7fa9\u52d9\u3001\u304a\u3088\u3073\u8acb\u6c42\u306e\u5177\u4f53\u7684\u306a\u72b6\u6cc1\u306b\u57fa\u3065\u3044\u3066\u53cb\u597d\u7684\u306a\u89e3\u6c7a\u3092\u56f3\u308b\u3082\u306e\u3068\u3059\u308b\u3002.<\/p>\n<p>\u662f\u6b63\u63aa\u7f6e\u3001\u88dc\u511f\u63aa\u7f6e\u3001\u305d\u306e\u4ed6\u306e\u5546\u696d\u4e0a\u306e\u6551\u6e08\u63aa\u7f6e\uff08\u8a72\u5f53\u3059\u308b\u5834\u5408\uff09\u306f\u3001\u95a2\u9023\u3059\u308b\u58f2\u8cb7\u5951\u7d04\u306e\u6761\u9805\u306b\u5f93\u3044\u3001\u5f53\u4e8b\u8005\u9593\u306e\u76f8\u4e92\u5408\u610f\u306b\u3088\u3063\u3066\u6c7a\u5b9a\u3055\u308c\u308b\u3082\u306e\u3068\u3059\u308b\u3002.<\/p>\n<p>\u6700\u7d42\u7684\u306a\u89e3\u6c7a\u306f\u3001\u8acb\u6c42\u306e\u5185\u5bb9\u3001\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u306e\u7d50\u679c\u3001\u304a\u3088\u3073\u9069\u7528\u3055\u308c\u308b\u5951\u7d04\u6761\u9805\u306b\u3088\u3063\u3066\u5de6\u53f3\u3055\u308c\u307e\u3059\u3002.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Limitation_of_Liability\"><\/span>\u8cac\u4efb\u306e\u5236\u9650<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>World Export\u306f\u3001\u4ee5\u4e0b\u306e\u539f\u56e0\u306b\u3088\u308b\u88fd\u54c1\u306e\u52a3\u5316\u3001\u6c5a\u67d3\u3001\u640d\u50b7\u3001\u307e\u305f\u306f\u54c1\u8cea\u5909\u5316\u306b\u3064\u3044\u3066\u8cac\u4efb\u3092\u8ca0\u3044\u307e\u305b\u3093\u3002<\/p>\n<ul>\n<li>\u914d\u9001\u5f8c\u306e\u4e0d\u9069\u5207\u306a\u4fdd\u7ba1<\/li>\n<li>\u901a\u5e38\u306e\u53d6\u308a\u6271\u3044\u6761\u4ef6\u3092\u8d85\u3048\u305f\u9577\u671f\u4fdd\u7ba1\u671f\u9593<\/li>\n<li>\u9000\u9662\u5f8c\u306e\u60aa\u5929\u5019\u3078\u306e\u66dd\u9732<\/li>\n<li>\u7b2c\u4e09\u8005\u306b\u3088\u308b\u4e0d\u9069\u5207\u306a\u53d6\u308a\u6271\u3044<\/li>\n<li>\u8f38\u9001\u4e2d\u307e\u305f\u306f\u76ee\u7684\u5730\u3067\u306e\u53d6\u308a\u6271\u3044\u4e2d\u306b\u767a\u751f\u3057\u305f\u3001\u5408\u7406\u7684\u306a\u5236\u5fa1\u304c\u53ca\u3070\u306a\u3044\u72b6\u6cc1<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Our_Commitment\"><\/span>\u79c1\u305f\u3061\u306e\u53d6\u308a\u7d44\u307f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u79c1\u305f\u3061\u306f\u9577\u671f\u7684\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u91cd\u8996\u3057\u3001\u3059\u3079\u3066\u306e\u61f8\u5ff5\u4e8b\u9805\u3092\u5c02\u9580\u7684\u304b\u3064\u52b9\u7387\u7684\u306b\u89e3\u6c7a\u3059\u308b\u3088\u3046\u52aa\u3081\u3066\u3044\u307e\u3059\u3002\u5305\u62ec\u7684\u306a\u54c1\u8cea\u7ba1\u7406\u624b\u9806\u3001\u51fa\u8377\u66f8\u985e\u3001\u900f\u660e\u6027\u306e\u3042\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u3001, <a href=\"https:\/\/worldexport.com.vn\/jp\/\" target=\"_blank\" rel=\"noopener\">\u4e16\u754c\u8f38\u51fa<\/a> \u516c\u6b63\u304b\u3064\u8cac\u4efb\u3042\u308b\u5546\u6163\u884c\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002.<\/p>\n<p><strong>\u30ef\u30fc\u30eb\u30c9\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u30ab\u30f3\u30d1\u30cb\u30fc\u30ea\u30df\u30c6\u30c3\u30c9<\/strong><\/p>\n<p>No. 35, Street 12, Van Phuc 1 Residential Area, Quarter 5, Hiep Binh Ward, \u30db\u30fc\u30c1\u30df\u30f3\u5e02, \u30d9\u30c8\u30ca\u30e0<\/p>\n<p>\u96fb\u8a71 \/ Whatsapp \/ \u30ab\u30ab\u30aa\u30c8\u30fc\u30af: +84 932 632 317<\/p>\n<p>\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9: supportwe@worldexport.com.vn<\/p>\n<p>\u30e6\u30fc\u30c1\u30e5\u30fc\u30d6: <a href=\"https:\/\/www.youtube.com\/@WorldExportVN\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.youtube.com\/@WorldExportVN<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>World Export is committed to supplying products that conform to the specifications, quality requirements, and commercial terms agreed upon in the sales contract. In the event of any quality-related concerns, we are committed to investigating and resolving claims in a fair, transparent, and timely manner. Scope of Claims Customers may submit a claim if the delivered goods are believed to differ materially from the contractual specifications or shipment documentation. Claims may include, but are not limited to: Excessive moisture content Product contamination Packaging damage Significant quantity discrepancies Quality parameters that materially differ from the agreed specifications Physical damage affecting product usability All claims are subject to review and verification. Claim [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11289","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/pages\/11289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/comments?post=11289"}],"version-history":[{"count":2,"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/pages\/11289\/revisions"}],"predecessor-version":[{"id":11291,"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/pages\/11289\/revisions\/11291"}],"wp:attachment":[{"href":"https:\/\/worldexport.com.vn\/jp\/wp-json\/wp\/v2\/media?parent=11289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}